Issued by Russell Investment Management Ltd ABN 53 068 338 974, AFS Licence 247185 (RIM). The information contained on this website is general in nature and has not been prepared having regard to your objectives, financial situation or needs. Before making an investment decision, you need to consider whether this information is appropriate to your objectives, financial situation and needs. This information has been compiled from sources considered to be reliable, but is not guaranteed. Past performance is not a reliable indicator of future performance.

RIM is the responsible entity of the Russell Funds, the Russell Exchange Traded Funds (ETFs) and the Russell iQ™ Portfolio Service. Total Risk Management Pty Ltd ABN 62 008 644 353, AFSL 238790 (TRM) is the trustee of the Russell SuperSolution Master Trust ABN 89 384 753 567 and the Russell Pooled Superannuation Trust ABN 66 730 340 245. Any potential investor should consider the latest Product Disclosure Statement (PDS) in deciding whether to acquire, or to continue to hold, an investment in any Russell product. The PDSs are available on this website.

The Russell iQ™ Portfolio Service enables you to access a range of Russell Funds offered by RIM. The interests in the Russell Funds will be held by RIM as custodian of the Russell iQ™ Portfolio Service.

Only persons who have been authorised as trading participants under the Australian Securities Exchange (ASX) Market Rules can apply for units in the Russell ETFs through the latest PDS. Investors who are not Authorised Participants looking to acquire units in Russell ETFs cannot invest through the PDS but may purchase units on the ASX. Please consult your stockbroker or financial adviser.

The Russell Indexes are trademarks of Frank Russell Company (FRC) and have been licensed for use by RIM. Russell ETFs are not sponsored, issued, sold or promoted by FRC and FRC makes no representation or warranty regarding the advisability of investing in the Russell ETFs or in any of the securities upon which the Russell Index is based.  FRC has no obligation or liability in connection with the administration, marketing or trading of the Russell ETFs.  FRC is not responsible for and has not reviewed the offer documents for the Russell ETFs nor any associated literature or publications and makes no representation or warranty express or implied as to their accuracy or completeness. FRC does not guarantee the accuracy and/or the completeness of the Russell Indexes or any data included therein and FRC shall have no liability for any errors, omissions or interruptions therein.

DBIQ is a trade mark of Deutsche Bank AG (Deutsche Bank). The DBIQ 5-10 year Australian Government Bond Index, the DBIQ 0-5 year Australian Semi-Government Bond Index and the DBIQ 0-3 year Investment Grade Australian Corporate Bond Index (DBIQ Indexes) are provided by Deutsche Bank and have been licensed for use by RIM. The Russell ETFs are not sponsored, endorsed, sold or promoted by DBIQ, Deutsche Bank or its affiliates. Neither Deutsche Bank nor its affiliates make any representations or warranties, express or implied, to the owners of the Russell ETFs or any other person regarding the advisability of investing in the Russell ETFs or as to the results obtained from the use of the DBIQ Indexes. Deutsche Bank and its affiliates have no obligation or liability in connection with the operation, marketing, trading or sale of the Russell ETFs or use of the Indexes and/or the Methodology for the Indexes. Deutsche Bank and its affiliates shall not be liable (whether in negligence or otherwise) to any person for any error in the Indexes and/or Methodology and shall not be under any obligation to advise any person of any error therein.

Macquarie is an authorised deposit-taking institution ('ADI') under the Banking Act 1959 (Cth) ('Banking Act') and subject to prudential regulation and supervision by the Australian Prudential Regulation Authority ('APRA'). Macquarie Bank also holds an Australian Financial Services Licence No. 237502 and is subject to regulation by the Australian Securities and Investments Commission ('ASIC').

RIM, TRM and FRC are part of Russell Investments (Russell). Russell or its associates, officers or employees may have interests in the financial products referred to in this information by acting in various roles including broker or adviser, and may receive fees, brokerage or commissions for acting in these capacities. In addition, Russell or its associates, officers or employees may buy or sell the financial products as principal or agent. You may contact Russell on (02) 9229 5111.

Copyright © 2012 Russell Investments. All rights reserved. This information contained on this website is proprietary and may not be reproduced, transferred, or distributed in any form without prior written permission from Russell Investments.

The information on this website is provided for Australian residents only and is not for the consumption of any person who is a resident of any other country. References to currency are in Australian dollars unless otherwise specified.

 

This policy applies to Russell Investment Group Pty Ltd (RIG), Russell Investment Management Ltd (RIM), Russell Employee Benefits Pty Ltd (REB) and Russell Financial Solutions Pty Ltd (RFS), which are members of the Russell Investments group of companies and may be referred to as “Russell” or “We” throughout this policy.

This policy sets out what information we collect, how we use and store it, and what your rights are. We are bound by the Privacy Act 1988, which sets out how organisations should collect, use and store personal information about their customers.

Russell reserves the right to change this policy at any time.

Russell’s Commitment

Russell is committed to maintaining the privacy of individuals whose personal information we collect in accordance with the National Privacy Principles (NPPs).

Russell is bound by the NPPs and there are no relevant or applicable exemptions under the Privacy Act.

Russell’s Activities

RIG provides financial product advice to advisory consulting clients.

RIM provides investment solutions to clients through provision of financial product advice, registered scheme offerings, unregistered scheme offerings and other investment related services.

REB provides benefit administration and advisory services to both its Employer and superannuation fund trustee clients, and on limited occasions to the employees and members of those clients.

RFS is contracted by REB to provide advisory and administration services to both its Employer and superannuation fund trustee clients, and on limited occasions to the employees and members of those clients.

Why Russell Collects Information

Russell collects personal information to where Russell is:

• obligated by relevant legislation or regulation; and
• collection facilitates the efficient provision of the services provided by Russell.

REB Specific Reasons for Information Collection

In order to perform the activities outlined above, REB arranges for the collection of personal information about fund members, employees and other interested persons. This collection is not restricted to superannuation, but also more broadly deals with remuneration packages where the benefit components of those packages are dispersed to various providers.

In summary, the purposes for collection are broad and depend on the services we have contracted to provide:

• the primary purpose being to provide advice and other services in relation to people issues (including the administration of a person’s superfund membership or employment package);
• a range of related secondary purposes including the provision of general education about superannuation/retirement issues and information about other benefits available to individuals as fund members or employees.

Our objective is to give you a quality service whilst preserving the privacy of your personal information. In using personal information for related secondary purposes, we will do so only after having consulted with the key stakeholders (including employer sponsors).

How Personal Information is collected

Personal information is primarily collected directly from you or your representative. Information is collected in a number of ways including:

• in written form (usually signed by the individual);
• electronically (via email or a website); or
• verbally.

When you visit a website hosted by Russell we may set a 'cookie' on your machine (this is a small piece of system information stored on your hard drive) so when you next visit our site it links to your personal information that is stored on our system. If you do not wish us to use a cookie you can set your browser so it will not accept them.

Our website may contain links to other sites. We are not responsible for the privacy practices or the content of these websites.

Russell outsources some day-to-day investment administration and record keeping duties to State Street Australia Limited. Russell satisfies itself that State Street Australia Limited complies with privacy law in its provision of these outsourced services.

We will take steps to ensure that personal information we hold is accurate, complete and up-to-date. If you think that we hold information about you that is incorrect in any way, please contact us.

REB and RFS Specific Collections

Personal information may also be collected from:

• your employer;
• electronically via an interactive voice response unit (IVR);
• a service representative;
• a super fund website hosted by Russell; or
• other sources (e.g. super funds, regulatory authorities, insurers and health services providers).

Note: telephone calls to REB may be recorded and all telephone calls to RFS are recorded. Recorded telephone calls are stored and may be monitored by Russell from time to time.

Information collected from employers is often provided electronically from the employer’s payroll system. Information about potential non-member beneficiaries is generally collected directly from these individuals.

What Personal Information is collected

We will only collect personal information that is necessary to provide you with a financial service or product, information about a financial service or product or other information that you have requested from us.

If you provide incomplete or inaccurate information, we may not be able to provide the financial service or product or information to you.

Examples of personal information that may be collected by Russell include:

• name;
• contact details;
• date of birth;
• tax file number;
• bank account details; and
• IP address (when you use our website).

REB and RFS Specific Examples

Examples of additional personal information that may be collected by REB and/or RFS include:

• gender;
• salary and employment details;
• nominations (e.g. of beneficiary form) and elections (e.g. member investment choice); and
• health information (for death and disablement benefit and insurance purposes).

How Personal Information is used

We use personal information to provide you with financial products and services. We may use personal information for related purposes. We may share personal information with related companies, where it will remain confidential. We may use personal information to notify you about products and services that we, or related companies, offer.

We use external service providers, for example, for administration, custody or management of our financial products and services. We may provide your personal information to these service providers. The information will only be used for the purpose of providing the service.
We will only disclose personal information to a third party with your consent or as permitted by law or the Privacy Act, this includes for the purposes of direct marketing. We will not sell your personal information to third parties.
With respect to revenue matters, your Tax File Number (TFN) may be used in a manner consistent with the Privacy Commissioner’s Guidelines.

On websites hosted by Russell the collected data is used to help us determine which pages are most popular, peak usage times and other information to help us make our sites more efficient and easier to use. We use your IP address to help diagnose problems with our server, to administer our websites and to gather broad demographic information.

REB and RFS Specific Uses

In particular, that information is used to provide all relevant advice, together with the following administration services:

• recording contributions;
• maintaining member records (including the crediting of member accounts);
• determining eligibility for benefits; and
• the payment of benefits from funds.

With regard to potential beneficiaries who are not fund members, personal information is collected in order to assess their claim to a fund benefit.

Special rules apply to “sensitive” information which includes information about health, sexual preferences, and criminal records.

Many of our clients have involvement with insurance contracts and/or the provision of disablement and death benefits. For disablement benefits information, details of a member’s medical condition, work experience, qualifications and the like may be provided. For death benefits information, we may need to collect information about the deceased member’s personal and financial circumstances and the personal and financial circumstances of potential non-member beneficiaries.

File records are retained of this information. There may be a legal requirement to disclose that information to a court or tribunal.

Disclosure of Your Information

Personal information is only disclosed in the course of providing our services. For example, personal information may be accessed by, or disclosed to, the trustee, mailing houses, doctors, legal advisers, insurers, regulators and courts. In the case of REB and RFS, limited information may be provided to an individual’s employer – generally, this will be restricted to information that was collected from that employer. In some situations the law may require the provision of information to an individual’s spouse or former spouse.

Personal information that has been collected will not otherwise be disclosed unless:

• express consent is given by the individual affected;
• disclosure is authorised or required by law;
• the assets and operations of the business are transferred to another party as a going concern; or
• it is necessary to protect the rights, property or personal safety of a client or customer, any member of the public or Russell.

Like many businesses, Russell and our outsource partners may use other providers to help maximise the quality and efficiency of our services and our business operations. This means that individuals and organisations outside of Russell and our outsource partners, such as mail houses, will sometimes have access to personal information held by us and may use it on our behalf. These providers are required to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes.

Access to Information Collected

Individuals will have access to their personal information collected and are able to notify us of any corrections which need to be made. However, there are exemptions as specified in the NPPs where access may be denied.
We will only grant access by an individual to personal information where the individual has given appropriate identification verification, which may be required in writing. We reserve the right to impose charges for providing such access to information.

Security of Information

Personal information collected by Russell may only be accessed by our officers, employees, agents and delegates.
The key personal information collected will be in hard copy and/or electronic format. The Russell computer system is password protected to prevent unauthorised access. Personal information in written form is held in appropriately secure locations to minimise unauthorised access.
Russell also hosts websites. Records are kept of visits to various parts of the site to observe trends and improve the quality of that site. To the extent to which we have links to other websites, we are not responsible for the policies and practices of those sites.

For the websites Russell hosts for super funds this may include access to a member’s information. In all such cases access is protected by member numbers and a PIN.

We will take all reasonable measures to protect personal information that we hold from unauthorised access, modification or disclosure. We will, where practicable, destroy or permanently de-identify personal information that is no longer needed.

TRM privacy policy

The legislation covering superannuation and taxation matters requires certain minimum information to be collected to provide services to you as a member of the Fund. As such, Total Risk Management Pty Ltd (TRM) has its own privacy policy.

Click here for TRM’s privacy policy, which will provide you with more information.

Russell’s contact details

Questions or complaints about this privacy policy and practices should be made in writing to the following contact address:

The Privacy Officer
Russell Investments
Level 29
135 King Street
SYDNEY  NSW  2000