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Client service team
We are dedicated to your organization
Our clients give us high marks
It's easy to say we provide good client service, but it's tough to prove it. We regularly survey our clients through an independent third party. Clients across a broad range of plan sizes rate our service and the quality of our associates highly. In fact, 80% of our clients would recommend us to colleagues at other organizations.* Our transition management team also receives top honors for their commitment to service.**
Services we offer
We assist clients across the full spectrum of institutional plan types and sizes:Investment policies and management
Our Russell Road Map provides a framework to help you set and reach your investment objectives:
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- Set investment goals and objectives
- Analyze an appropriate asset allocation strategy
- Select and monitor specific investment strategies and funds
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Plan administration
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- Daily account administration
- Trust accounting and reporting
- Benefits disbursement
- Fiduciary support on plan governance issues
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Transition management
Providing cost efficient portfolio manager transitions.
Derivative overlays
Managing risk elements and improving investment performance through policy implementation, beta management for portable alpha, custom hedges and liability-driven investing.
FX trading
Reducing foreign exchange costs.
Commission recapture
Reducing transaction costs for large pools of assets.
For more information about what Russell can do for you, please contact James or Gerry:
Russell Investment Group is a Washington, USA corporation, which operates through subsidiaries worldwide, including Russell Investments, and is a subsidiary of The Northwestern Mutual Life Insurance Company.
*According to a 2005 Client Satisfaction Survey conducted by Chatham Partners.
** According to the 2006 PLANSPONSOR Transition Management Survey and the 2006 Global Investor Transition Management Survey.
USIRC2869
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